RESTORE2™

RESTORE2 is a physical deterioration and escalation tool for care/nursing homes based on nationally recognised methodologies including early recognition (Soft Signs), the national early warning score (NEWS2) and structured communications (SBARD)

RESTORE2 was co-produced by West Hampshire CCG and Wessex Patient Safety Collaborative. 

It is designed to support homes and health professionals to:

• Recognise when a resident may be deteriorating or at risk of physical deterioration
• Act appropriately according to the residents care plan to protect and manage the resident
• Obtain a complete set of physical observations to inform escalation and conversations with health professionals
• Speak with the most appropriate health professional in a timely way to get the right support
• Provide a concise escalation history to health professionals to support their professional decision making.

RESTORE2 uses NEWS2 reproduced from: Royal College of Physicians. National Early Warning Score (NEWS) 2: Standardising the assessment of acute-illness severity in the NHS. Updated report of a working party. London: RCP, 2017.

RESTORE2 resources can be downloaded from the Resources tab Zone at the top right of this webpage. These resources (CS49286) have been designed and created in partnership with NHS Creative and you can find out more about their work on their website.

RESTORE2mini (Soft Signs and SBAR/D)

RESTORE2 has also been adapted for use by Care Homes wanting to use a "Soft Signs" approach as a pre-diagnostic indicator of concern" to facilitate earlier treatment and avoid unnecessary transfers to hospital. 

Named RESTORE2mini the Soft Signs based tool has also been adapted for use in care settings including Care Homes, Domiciliary/Home care and Learning Disability.

RESTORE2mini resources can be downloaded from the Resources tab Zone at the top right of this webpage. These resources (CS51690, CS51710, CS52291) have been designed and created in partnership with NHS Creative and you can find out more about their work on their website.

Implementation Support

Please contact Wessex Academic Health Science Network if you would like to discuss the use of RESTORE2 and RESTORE2mini in your organisation.

As a co-producer of RESTORE2, Wessex PSC is able to provide advice and support to organisations in Wessex considering or implementing RESTORE2 and RESTORE2mini. 

Wessex Academic Health Science Network also have experience in advising organisations from outside Wessex, nationally and internationally, and may be able to help directly, or to provide contact details for local support networks (including the list of AHSNs across England).

Users of RESTORE2 and RESTORE2mini are also able to join the RESTORE2 Project Advisory Group where members are able to share experiences, learning, challenges and successes as part of an active Community of Practice.