Induction Programme for all GP Practice & PCN Staff - 10th and 17th October 2023.
09:30 to 16:30 on both training dates.
With Sarah Stapleton, Learning and Development Centre Programme Delivery Manager (Non-Clinical)
AIM: The aim of this programme is to support practice induction by providing a consistent and comprehensive introduction to working in Primary Care.
TARGET AUDIENCE: Any staff new to General Practice. (Please note it is beneficial if staff have had a few days to orientate themselves to the workplace before attending the induction.)
PROGRAMME: To be delivered virtually over 2 days. 9.30am – 4.30pm. Delegates will be required to attend both days.
The programme includes:
• Introduction to Primary Care
• PCN’s & ARRS roles
• How GP Practices are financed
• Our Stakeholders
• An introduction to QOF/IIF
• How we are monitored
• Patient Influence (PPG)
• How Learning and Development Centre supports you
• The NHS Pension Scheme
• Understanding Confidentiality - including GDPR/Caldicott Guardians/Data Protection
• Overview of Health & Safety
• Whistleblowing/safeguarding/Freedom to speak up/Interpersonal Trauma Response
• Wellbeing & Resilience
• Discount Schemes
• Mandatory Training
FORMAT: The programme will be run live via Zoom.
Broken down into 4 modules on each training day:
Module 1. 9.30am – 11.00am
Module 2. 11.15 – 12.30pm
Module 3. 1.30pm – 3.00pm
Module 4. 3.15pm – 4.30pm
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Induction Programme – Day 1.
Module 1
History and background to the NHS
How GP Practice fits in the wider NHS
Who are our stakeholders – the people we work with.
Module 2
How GP Practices earn their money
An introduction to QOF/IIF
How GP Practice is monitored
Patient Influence (Patient Groups)
Module 3
Health and Safety Overview
Module 4
Round up of Health & Safety
Equality, diversity & Inclusion
Round up of Day 1
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Induction Programme – Day 2
Module 1
Understanding Confidentiality - including GDPR/Caldicott Guardians/Data Protection
Module 2
Understanding Confidentiality - including GDPR/Caldicott Guardians/Data Protection
Whistleblowing/safeguarding/Freedom to speak up/Interpersonal Trauma Response
Module 3
How Learning and Development Centre supports you.
Mandatory Training
NHS Pension scheme
NHS Discounts & Blue Light card
Module 4
Wellbeing & resilience
Reflection and next steps.
All delegates must have their own booking made through the Learning and Development Centre website to join the meeting. The name on your Zoom account should be recognisable as the name on your booking. If we cannot identify delegates they may not be admitted to the session, or certificates may not be issued after the event.
It is expected that you will attend the session virtually from a quiet
location at which you will not be disturbed, and you will have access to a
microphone and camera on your device.
Every delegate must have their own device to use throughout this
session. This is a requirement for
attending this interactive course.
Meeting details will be sent to all delegates in the week prior to the first training date.
If you have any questions please contact us: [email protected]
